Policies & FAQ

Our Current COVID Policies as of Sept 2023

Masks are optional for clients at Precision Healing , and  our therapists will gladly wear a mask for anyone who requests one.

Our commitment still remains to provide a safe place to receive massage.  We have HEPA filters in each room, and the option to open windows. The management of Precision Healing will be monitoring local Covid case numbers carefully, and may choose at any time to ask clients to wear a mask, if we feel that local cases and risks are high regardless of state mandate status.

 Contagious Disease Policy

If you have been directly exposed to anyone with any contagious condition in the last 7 days, please call or text to reschedule your appointments.

  • I agree that I, as well as all household members, have not been diagnosed or knowingly been exposed to anyone who has been diagnosed with Covid-19 in the last 10 days.
  • Symptoms of Covid-19 include: Fever, Fatigue, New or Worsening Cough, Shortness of Breath, Unexplained Skin Rash, and Loss of Smell or Taste. I agree that I or anyone I have had contact with, currently do not have or have experienced any of these symptoms in the past 10 days.
  • If you have strong allergy symptoms that are currently present, you agree to call or text 503-477-2463 to notify our management in advance.

Appointment Arrival

If you choose to arrive more than 5 minutes early you may wait in our indoor lobby (if the door is unlocked), or on our outdoor patio area. We do keep the door locked if all therapists are in session. 5 minutes before your massage your therapist will greet you at the front door.

We commit to continue providing a safe place to receive massage in Portland based on the current science, CDC safety recommendations, and our industry trends.

Late Arrival

Treatment times are not extended for late arrivals.

If you are more than 30 minutes late, your appointment will be considered a no-show and may no longer be available.

Cancellation

A valid credit card will be required to hold your reservation. You may cancel or change your appointment up to 24 hours in advance of your treatment without penalty. For changes or cancellations less than 24 hours in advance, you will be charged a 50% forfeiture fee. If you do not show up for your massage or cancel by phone or text within 2 hours or less, you will be charged 70%.

Cancellation fees will be waived for those who think they may be experiencing COVID like symptoms that give us at least 2 hours notice. Please call or text 503-477-2463 if you need to cancel.

Payment Options

***ALL RATES WILL BE INCREASING BY $5 ON OCT 1, 2023***

We accept cash, Visa, Mastercard, and American Express.

We have 2 tiers of treatments with different rates:

1. Integrative Treatments – $100 Hour (Time of Service Rate)

These treatments may use a variety of blended modalities . These rates are not billable and must be paid at the time of service.  These rates apply to our services that  are an integration of treatment work and relaxation work to varying degrees. They only apply to Integrative Therapeutic Massage, Relaxation Massage, Pregnancy Massage, & Energy Work. Others Services may have additional upgrade fees such as Cupping, Deep Serenity, and Ultimate Pain Relieving Massage. These services are not billable to insurance companies by Precision Healing.    

2. Medical Massage  -$160 Hour / $120 (Time of Service Rate)

Services that are are strictly medical in nature use more specific techniques and require more detailed charting, therefor they are billed at a higher rate. 

Payments that are billed through insurance are billed at $40 per 15 minute unit.  We do offer an option to pay at the time of service for $120 per hour. 

 

Refunds

All Gift certificates and packages are non-refundable. However, they are transferable and may be gifted to another person if you are unable to use them.

Package Sharing

Massage packages may not be shared.

    Parking

    All parking is paid parking. Please allow at least 5-10 minutes for parking. Here are some general recommendations for parking.

    • Street Parking near 23rd and Hoyt
    • Slant Parking on NW 24th & Irving
    • Parking Lot on NW 23rd & Glisan (pay lot, behind shops on NW corner)
    • Parking Garage on NW 23rd & Flanders (pay lot, on SE Corner)

    Frequently Asked Questions

    What type(s) of massage do you offer?

    While all therapists at Precision Healing have extensive training in many modalities (types of massage), our approach to massage is not modality based. Instead, we focus on integrating all of skills needed to help reduce your pain, decrease your stress, and increase your flexibility (if needed).

    With this said, all therapists at Precision Healing are trained in NeuroMuscular Therapy, Deep Tissue Massage, Pregnancy Massage, Myofascial Release, and Swedish Massage. For motor vehicle accidents we provide medical massage.

    Do you offer couples massage?

    We can see 2 people at time, but not in the same room. It is easiest to call or text 503-477-2463 if you want to schedule 2 or more appointments at the same time.

    Can I just relax?

    Of course! Ideally your massage should feel therapeutic, but should also be relaxing. Our work is typically firm and focused. “No pain no gain” usually isn’t an approach that we support unless it falls into that “hurt so good” massage realm.

    Let your therapist know what style / depth of work you like, and they will be happy to do that as long as it is safe and beneficial.

    What should I wear to my appointment?

    In the average session clients dress down to underwear (no bra). You will be very safely and comfortably draped with a sheet and blanket. However, we are comfortable working with fully clothed clients if that is your comfort level.

    If you would like your session to be more interactive (less relaxing but potentially more productive) bring shorts and a sports bra so we can more assessments throughout the session.

    How do I make an appointment?

    The best and easiest way is to use our online scheduler to book your appointment.

    Alternately, you can get in touch by phone at 503-477-2463, or use the form under the contact page.

    What does the “assessment process” involve?

    Assessment is the way that we collect information to help us “solve the puzzle” that you present to us.

    The intake form that you fill out is what stimulates and guides our initial assessment. The assessment process may only include conversation, or may also include the use of standard orthopedic assessments that may help to reveal the source of your condition.
    This process usually lasts between 1 and 10 minutes depending on your needs.